Page cover image

🔐14. How to Update/Reset Master Password

To complete this process, users must be logged into their wallet on any of their devices and remember their current password.

If you do not remember the password and your are logged in Click here for a Reset Guide.

Visit - https://wallet.intmax.io and "Sign In" with either email or google

Sign in with Email

Already signed in? Click here to skip this step


  1. Continue with Email:

  • Click the "Continue with Email" button, to sign in or sign up on the INTMAX Wallet using an email service other than Google Mail. e.g (Yahoo Mail, Outlook, or iCloud Mail)


  1. Enter Email:

  • In this field, Please input your email address.

  • Click on the "Get Code" Button. and a code will be sent to the email address you have provided to verify your identity.


  1. Enter Login Code:

  • Please enter the login code sent to the email address you have provided to verify your identity.

  • After you have entered the login code, please click on the "Submit Code" Button.


Sign in with Google


  1. Sign in with Google

    • Click on the "Continue with Google" Button.

    • Please do not use private mode when creating for the first time.

    • By proceeding, you agree to our Terms and conditions, and Privacy policy.


  1. Choose a Google account you want to sign in with

  • Select the Google account you would like to sign into the INTMAX Wallet with from the list of available Google accounts in your pop up screen.


Update Master Password


  1. Update your Master Password

    • On the sidebar, Click on the area circled green "Settings"

    Please note: This process requires that you are logged in your wallet on any of your device.


  1. On the “Settings” page, Tap on "Password Update".


  1. To proceed, enter your current master password, followed by the new password and confirm new password filed and click “Update Password”.

Please Note

  • Upon changing your master password, a backup PDF file of your wallet will be resent to you. Ensure you have access to the email associated with your wallet account.

  • You can only update or reset master password once every 24 hours.

  • If you do not remember the current password to complete this step, Click here to learn now to reset it.

Now after confirmation, your master password will be updated.


Update Completed. Congratulations! You've successfully updated your Master Password.


Reset Master Password


  1. Reset your Master Password: Follow all instructions above until you reach the Password Update screen and click “Forgot Master Password?”.

  1. To proceed, enter your password and confirm new password field and click “Reset Password”.

Reset Completed. Congratulations! You've successfully reset your Master Password.

Last updated