# 13. How to update forgotten personal passcodes.

To complete this process, users must remember their master password. If you do not remember your master password and wish to update it click [here](https://guide.wallet.intmax.io/14.-how-to-update-reset-master-password) for a comprehensive guide.<br>

Visit -[ ](https://web.wallet.intmax.io/)[https://wallet.intmax.io](https://wallet.intmax.io/) and  **"Sign In"** with either email or google

## Sign in with Email

Already signed in? Click [here](#update-personal-codes) to skip this step&#x20;

***

1. Continue with Email:

* Click the "***Continue with Email***" button, to sign in or sign up on the INTMAX Wallet using an email service other than Google Mail. e.g (Yahoo Mail, Outlook, or iCloud Mail)

<figure><img src="/files/zU58mUTbopoHDd4lEVsH" alt=""><figcaption></figcaption></figure>

***

2. Enter Email:

* In this field, Please input your email address.
* Click on the "***Get Code***" Button. and a code will be sent to the email address you have provided to verify your identity.

<figure><img src="/files/FhaH4kL6bng5oJCCbDPE" alt=""><figcaption></figcaption></figure>

***

3. Enter Login Code:

* Please enter the login code sent to the email address you have provided to verify your identity.
* After you have entered the login code, please click on the "***Submit Code***" Button.

<figure><img src="/files/TO0o0lNTdJevi9oNb42i" alt=""><figcaption></figcaption></figure>

***

## Sign in with Google

***

1. Sign in with Google
   * Click on the "***Continue with Google***" Button.
   * Please do not use private mode when creating for the first time.
   * By proceeding, you agree to our[ Terms and conditions](https://intmax.io/legal/terms-of-service), and[ Privacy policy](https://intmax.io/legal/privacy-policy).

<figure><img src="/files/Ij6zlCkE2e3tskRAcTfz" alt=""><figcaption></figcaption></figure>

***

2. Choose a Google account you want to sign in with

* Select the Google account you would like to sign into the INTMAX Wallet with from the list of available Google accounts in your pop up screen.

<figure><img src="/files/0iyiztP6EMuhpDMQftEf" alt=""><figcaption></figcaption></figure>

***

## Update Personal Codes

***

1. Update your Personal codes

   * On the Enter Personal Passcodes page, Click on the area circled green "***Did you forget your personal passcodes?"***

   \
   Please note: This process requires that you remember your master password.

<figure><img src="/files/4PpUl7CxFFMiMucbMPLE" alt=""><figcaption></figcaption></figure>

***

6. &#x20;Update Personal Passcodes.
   * On this page, Please enter the new personal passcodes you will like to update with&#x20;
   * To proceed, click **"*****Next*****"**&#x20;

<figure><img src="/files/062cgwuTsv88CnjkflCI" alt=""><figcaption></figcaption></figure>

***

7. Enter your mas**ter password to confirm and click “*****Confirm*****”**

{% hint style="info" %}

### <mark style="color:blue;">**Please Note**</mark>

* Upon changing your personal passcodes, a backup PDF file of your wallet will be resent to you. Ensure you have access to the email associated with your wallet account.
* You can only update personal passcodes once every 24 hours.
  {% endhint %}

<figure><img src="/files/5aM6mnutUEuB4O1vYO8n" alt=""><figcaption></figcaption></figure>

Now after confirmation, To restore your wallet please proceed to authenticate with your passkey or new pin set in your personal passcodes.

***

{% hint style="success" %}
**Update Completed.** \
\
Congratulations! You've successfully updated your personal passcodes.
{% endhint %}


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