> For the complete documentation index, see [llms.txt](https://guide.wallet.intmax.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.wallet.intmax.io/on-ramp-and-off-ramp/unlimit/off-ramp.md).

# Off-ramp

{% hint style="info" %}
Please check the available payout methods from the link below.

<https://docs.gatefi.com/docs/gatefi-docs/hyjdn5kx9p84j-supported-payments#payout-methods-for-offramp>
{% endhint %}

### How to Use

1. Please move to the INTMAX Wallet dashboard. Login is required.

   <https://wallet.intmax.io/>

   Below is the dashboard screen.

   <figure><img src="/files/QP3i3GJ42zfDoQCLyusG" alt=""><figcaption></figcaption></figure>
2. From the “Import Tokens/NFTs” page, please register the tokens you want to withdraw. For example,&#x20;

   * Base-USDC
     * Network: Base
     * Address: <kbd>0x833589fcd6edb6e08f4c7c32d4f71b54bda02913</kbd>
   * Arbitrum-USDT
     * Network: Arbitrum
     * Address: <kbd>0xFd086bC7CD5C481DCC9C85ebE478A1C0b69FCbb9</kbd>

   You can add it by entering the information as shown in the picture below.

   <figure><img src="/files/QF5Mx67zIdhyDVtqtnP3" alt=""><figcaption></figcaption></figure>
3. Click the "Convert" button.

   <figure><img src="/files/uIBX2jwOCVh0boXIT7hw" alt=""><figcaption></figcaption></figure>
4. Select "Sell" tab and click "Unlimit".

   <figure><img src="/files/tFIwB87litzkI4a5uErM" alt=""><figcaption></figcaption></figure>
5. Choose a token on the following screen and click the "Sell Crypto" button.

   <figure><img src="/files/VuFNx4hXNQUcGDqucFFs" alt=""><figcaption></figcaption></figure>

   <figure><img src="/files/kAEjcBJMa2RVQyOaYFs1" alt=""><figcaption></figcaption></figure>
6. Enter the token type and a amount.

   <figure><img src="/files/KJVNChExgc5rVOL8RHaz" alt=""><figcaption></figcaption></figure>
7. KYC will be required, so please follow the on-screen instructions carefully. **Some details cannot be changed after selection**, so proceed cautiously.

   You'll need to complete the following steps:

   * Enter your personal information
   * Take a photo of your ID or passport
   * Perform a liveness check
   * Submit proof of residence documents

   <figure><img src="/files/fXGFGDKbsu1o3L9mnXSQ" alt=""><figcaption></figcaption></figure>

   <figure><img src="/files/P4rugjsget3H68yeMkk5" alt=""><figcaption></figcaption></figure>
8. After completing these steps, follow the instructions provided by the payment provider to finish your withdrawal. **Make sure to leave enough ETH in your wallet** to cover the gas fees required for sending tokens. On the Ethereum mainnet, you'll need to keep approximately 0.0001 ETH in your balance.

   A payment confirmation screen like the one below will be displayed. Please confirm the amount and click the "Sell Now" button.

   <figure><img src="/files/tUO6g4Wy25Z4BgobUPql" alt=""><figcaption></figcaption></figure>
9. You will return to the INTMAX Wallet screen.\
   Please confirm the details of the transaction and click the "Confirm" button. Then, sign the transaction to complete the process.

   <figure><img src="/files/HdnIcYvmxsCi0g0N9vUt" alt=""><figcaption></figcaption></figure>
10. Navigate to the **Transactions** tab, then select the **Convert** tab to view your past on/off-ramp transaction history.

    The transaction history will display the following statuses:

    * **Created**: The transaction was initiated but not yet completed. For example, this status appears if you closed the Unlimit page prematurely or haven't completed token payment.
    * **Pending**:&#x20;
    * **Failed**: The transaction has failed.
    * **Completed**: The transaction has been successfully completed, indicating that fiat and cryptocurrency have been exchanged.

    <figure><img src="/files/LuWgWDUpBolMYdfmZ3dm" alt=""><figcaption></figcaption></figure>
11. You can view the details of items whose status is marked as "Completed."

    <figure><img src="/files/XmUd1LKr1ILryFgV8mVy" alt=""><figcaption></figcaption></figure>

The bank transfer will be completed within approximately 15 minutes. If the bank transfer fails, your cryptocurrency will be refunded within approximately 48 to 72 hours.


---

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