> For the complete documentation index, see [llms.txt](https://guide.wallet.intmax.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.wallet.intmax.io/on-ramp-and-off-ramp/unlimit/off-ramp.md).

# Off-ramp

{% hint style="info" %}
Please check the available payout methods from the link below.

<https://docs.gatefi.com/docs/gatefi-docs/hyjdn5kx9p84j-supported-payments#payout-methods-for-offramp>
{% endhint %}

### How to Use

1. Please move to the INTMAX Wallet dashboard. Login is required.

   <https://wallet.intmax.io/>

   Below is the dashboard screen.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FmswrfPNvuwtO6wWOE4rA%2F2025-03-28%2018.26.54.png?alt=media&amp;token=bb597ac6-84db-4354-92cb-2632e8c13cfc" alt=""><figcaption></figcaption></figure>
2. From the “Import Tokens/NFTs” page, please register the tokens you want to withdraw. For example,&#x20;

   * Base-USDC
     * Network: Base
     * Address: <kbd>0x833589fcd6edb6e08f4c7c32d4f71b54bda02913</kbd>
   * Arbitrum-USDT
     * Network: Arbitrum
     * Address: <kbd>0xFd086bC7CD5C481DCC9C85ebE478A1C0b69FCbb9</kbd>

   You can add it by entering the information as shown in the picture below.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FeUZxoCNRoNKzcHLrltsX%2F2025-03-24%2011.24.43.png?alt=media&amp;token=8b068091-7a67-4e72-a4e0-1575e3f3a8e2" alt=""><figcaption></figcaption></figure>
3. Click the "Convert" button.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FqnpVuA3nHSzbZkrvGQaG%2F2025-03-28%2018.16.46.png?alt=media&amp;token=b7fd7d25-59fa-46e6-959b-b5e195152add" alt=""><figcaption></figcaption></figure>
4. Select "Sell" tab and click "Unlimit".

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FtdYWkg7NKE5PHc9seC5f%2F2025-03-28%2018.32.35.png?alt=media&amp;token=ffc568bd-cd76-4eef-921b-df4b8fda31f1" alt=""><figcaption></figcaption></figure>
5. Choose a token on the following screen and click the "Sell Crypto" button.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FRE7a8WAfvwMA9z621k7W%2F2025-03-28%2018.29.39.png?alt=media&amp;token=21cfe343-1c3e-4cd8-ae42-4008f3db62a4" alt=""><figcaption></figcaption></figure>

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FqiRXn79NQgGAvpt9zL7Q%2F2025-03-28%2018.29.51.png?alt=media&amp;token=ac82bce7-884f-40e3-8f26-2e783fcf477a" alt=""><figcaption></figcaption></figure>
6. Enter the token type and a amount.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2F69EJ69kjJaz7RZg2pKv5%2F2025-03-06%208.06.55.png?alt=media&amp;token=a735982d-1a1f-4d75-b851-7081d623ae66" alt=""><figcaption></figcaption></figure>
7. KYC will be required, so please follow the on-screen instructions carefully. **Some details cannot be changed after selection**, so proceed cautiously.

   You'll need to complete the following steps:

   * Enter your personal information
   * Take a photo of your ID or passport
   * Perform a liveness check
   * Submit proof of residence documents

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FH5rC9Dvag64NqCtVrXqv%2F2025-03-06%208.09.44.png?alt=media&amp;token=918daf28-5f97-4cad-a253-cebfe764928f" alt=""><figcaption></figcaption></figure>

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FcOLqZkrANwqUd7j8wZ5w%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-03-24%2010.48.46.png?alt=media&amp;token=4f111e55-4ad3-413f-98f4-8c1307554765" alt=""><figcaption></figcaption></figure>
8. After completing these steps, follow the instructions provided by the payment provider to finish your withdrawal. **Make sure to leave enough ETH in your wallet** to cover the gas fees required for sending tokens. On the Ethereum mainnet, you'll need to keep approximately 0.0001 ETH in your balance.

   A payment confirmation screen like the one below will be displayed. Please confirm the amount and click the "Sell Now" button.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2F1DkHKpTjcsL90s1WzZva%2F2025-03-24%2011.03.56.png?alt=media&amp;token=f9a73c36-3551-4247-9372-fcbc435b238e" alt=""><figcaption></figcaption></figure>
9. You will return to the INTMAX Wallet screen.\
   Please confirm the details of the transaction and click the "Confirm" button. Then, sign the transaction to complete the process.

   <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FzOSiygjYTyZhO41Vo6Fq%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-03-28%2018.38.25.png?alt=media&amp;token=b4a435f6-e7af-4a64-9122-7bb1845401f2" alt=""><figcaption></figcaption></figure>
10. Navigate to the **Transactions** tab, then select the **Convert** tab to view your past on/off-ramp transaction history.

    The transaction history will display the following statuses:

    * **Created**: The transaction was initiated but not yet completed. For example, this status appears if you closed the Unlimit page prematurely or haven't completed token payment.
    * **Pending**:&#x20;
    * **Failed**: The transaction has failed.
    * **Completed**: The transaction has been successfully completed, indicating that fiat and cryptocurrency have been exchanged.

    <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FREd7Pp5sfj80wTxOZy2O%2F2025-03-28%2017.45.56.png?alt=media&amp;token=38d95b83-a574-40ed-ab2d-8cbd9c8e784e" alt=""><figcaption></figcaption></figure>
11. You can view the details of items whose status is marked as "Completed."

    <figure><img src="https://110055728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6KPs6y58K6eJNKNSBgP9%2Fuploads%2FkCVgjwupbWexXXKXGu9T%2F2025-03-28%2018.14.09.png?alt=media&amp;token=8ef0d151-5b9c-46d6-b941-b086f2d0f1bd" alt=""><figcaption></figcaption></figure>

The bank transfer will be completed within approximately 15 minutes. If the bank transfer fails, your cryptocurrency will be refunded within approximately 48 to 72 hours.