Unlimit
Unlimit Crypto offers an easy-to-use platform allowing users to smoothly convert fiat currency (like USD, EUR, JPY) into various cryptocurrencies. Users can conveniently use familiar payment methods such as credit/debit cards, e-wallets, instant bank transfers, and QR payments to purchase cryptocurrencies quickly and securely. Unlimit ensures fast, compliant, and safe transactions, providing a trusted gateway into the crypto world.
Below is a conceptual diagram illustrating the on/off-ramp process. INTMAX Wallet handles cryptocurrency transactions, while Unlimit manages fiat currency payments.
FAQ
Q: On which platforms is Unlimit available?
A: Currently, our Unlimit is only supported on the web. Thank you for your understanding. It cannot be used on Android, widgets, or browser extensions.
Q: Please let us know the target countries and payment methods.
A: The on-ramp feature supports approximately 60 types of payment methods and covers around 200 countries. The off-ramp feature supports 5 types of payment methods.
For more details, please refer to Supported Payments.
Q: How many transactions can I perform per day?
A: You can perform up to 3 transactions per day using the same account. If you exceed this limit, a warning screen will appear.
Q: Do I need ETH for gas fees when performing an off-ramp transaction?
A: Yes. When conducting an off-ramp transaction, you must have ETH available in your wallet to cover gas fees, separate from the token you're exchanging. If you are exchanging ETH, ensure you leave enough ETH to pay for the gas fees.
Q: Why can't I see the token I want to exchange during off-ramp?
A: Even if you own a token, it might not appear during an off-ramp transaction unless you've imported the token beforehand.
Q: Can I purchase BTC through this method?
A: No. Please note that selectable tokens are limited to EVM-compatible chains. BTC cannot be purchased using this method.
Q: If the bank transfer fails during an off-ramp transaction from cryptocurrency to fiat, will I receive a refund?
A: Yes. If the bank transfer fails, your cryptocurrency will be refunded within approximately 48 to 72 hours. If the bank transfer has not completed after more than one hour, please check your email to confirm whether you've received a notification of the transfer failure. If you need any assistance, please create a support ticket directly via Discord.
Q: I received an error stating "External ID already exists." What should I do to resolve this?
A: Please do not press the back button in the process. If you accidentally press the back button and then attempt to proceed, the following message will appear. If you do go back, please return to the INTMAX Wallet screen and start the process over again from the beginning.
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